From a Reigate survey to fitted windows
The order of work, and where the conservation-area houses take a different route.

The call
You send the form or ring 01737 443540. The first question back is the address, because the postcode tells the installer whether the house might be in the Somers Road, Wray Common or town centre conservation area before anyone visits.
The survey
Each opening is measured and photographed. The surveyor looks at sills, at the brick arches over openings, and at bays that may be carrying the wall above. Those three things are priced here, after they have been seen.
The quote
The written quote comes from the installer, a FENSA-registered company, in its own name. On a house that faces both a road and a garden, front and back windows are listed separately so you can see what planning costs you.
Planning, where needed
For a street-facing window under Article 4, or any window in a listed building, the installer's drawings go with your application. Nothing is made until it is approved. The statutory period for a householder decision is eight weeks, and rear windows can usually go ahead in the meantime.
Manufacture
Frames are made to the surveyed sizes and, for approved windows, to the approved drawings.
Fitting
Old frames come out and are taken away, new ones go in, and the openings are made good inside and out. On the big houses of Reigate Hill and Wray Park, upper floors often need scaffold, which adds roughly £500 to a small job.
Certification
Replacement windows must meet the Building Regulations. A FENSA-registered installer can self-certify the work, and the homeowner receives a certificate, which a buyer's solicitor will ask for when the house is sold.
Ready to start with the survey? Ask for a price.